Chanel Fragrance & Beauty Sales Consultant (Part-time)

Chanel is a globally recognised French maison renowned for haute couture, leather goods, fragrances and cosmetics. As an employer, Chanel is synonymous with meticulous craftsmanship, rigorous training and an uncompromising dedication to luxury client service; the brand operates prestige counters and concessions within select retailers and department stores worldwide.

1. Deliver personalised, consultative client service and product advice for Chanel fragrances and beauty lines at the Boots Cabot Circus concession.
2. Achieve and exceed individual sales targets and contribute to the concession’s commercial objectives through proactive selling and clienteling.
3. Develop and maintain a client database, including follow-up communications, sample distribution and appointment management.
4. Maintain luxury visual merchandising and stock presentation in line with Chanel standards; ensure shelves, testers and displays are immaculate and fully stocked.
5. Operate point-of-sale systems accurately, process transactions, gift-wrap purchases and manage returns in accordance with brand and retailer procedures.
6. Participate in brand training, product launches and promotional activities; communicate product knowledge and commercial insights to colleagues.
7. Adhere to all brand compliance, loss-prevention and health & safety policies while representing Chanel professionally on the Boots retail floor.

1. Proven excellence in customer-facing retail roles, ideally within prestige beauty, fragrance or luxury cosmetics.
2. Strong interpersonal and consultative selling skills with the ability to cultivate long-term client relationships.
3. Exceptional personal presentation and alignment with Chanel’s standards for grooming and professional conduct.
4. Flexible availability including weekends and peak retail hours; willingness to work part-time shift patterns typical of concession retail.
5. Basic numeracy and cash-handling competency; reliable punctuality and organisational discipline.

1. Consultative selling
2. Clienteling and CRM best practices
3. Product knowledge — fragrance and cosmetics
4. Visual merchandising for prestige brands
5. Point-of-sale (POS) transaction handling
6. Upselling and cross-selling techniques

Previous retail sales experience is required, preferably within prestige beauty, fragrance or luxury cosmetics; demonstrable success in advisory sales and client relationship development is strongly preferred.

Secondary education (GCSEs or equivalent) is expected; vocational qualifications in beauty or cosmetics are advantageous but not mandatory.

Chanel fosters a highly professional, detail-driven workplace where impeccable presentation and exceptional client service are paramount. Employees benefit from structured brand training, immersion in luxury retail standards and the opportunity to represent an iconic maison within a selective retail environment.