Chanel Fragrance & Beauty Sales Consultant

London • UK

Monday, February 16, 2026

Chanel, a paragon of luxury and sophistication, is an independent company renowned for its commitment to creative freedom and human potential. As a prestigious brand within the fashion and beauty industry, Chanel is dedicated to fostering a positive global impact. The company is celebrated for its timeless heritage and innovative spirit, consistently setting standards in luxury fashion, fragrance, and beauty. Chanel's ethos is deeply rooted in the belief that individuality is irreplaceable, a principle championed by its founder, Gabrielle Chanel.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Cultivate enduring client relationships through personalized and memorable in-store and digital experiences.
3. Share extensive knowledge and passion for Chanel's fragrance, makeup, and skincare lines through engaging storytelling.
4. Conduct expert, personalized consultations that educate and captivate clients.
5. Utilize clienteling and data capture tools to recruit new clients and expand the client portfolio.
6. Contribute to achieving individual and counter sales targets and KPIs.

1. Experience in a client-facing retail environment.

1. Strong passion for delivering exceptional client experiences.
2. Ability to quickly establish rapport and build meaningful client connections.
3. Collaborative mindset with a focus on teamwork.
4. Empathy and insight to understand and meet client needs.

Previous experience in a retail environment with a focus on client interaction and sales.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, an online GP app, a cycle scheme, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel is committed to nurturing an inclusive culture that fosters personal growth and collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspective and potential each candidate brings.