Chanel Fragrance & Beauty Sales Consultant

Hounslow • UK

Tuesday, January 20, 2026

Chanel is a prestigious and independent luxury brand renowned for its timeless elegance and innovation in fashion, fragrance, and beauty. As part of the Chanel family, employees are encouraged to embrace creativity and individuality, contributing to the brand's legacy of excellence. Chanel is committed to fostering an inclusive environment that supports personal growth and collective success.

1. Act as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product knowledge to meet client needs in a personalized manner.
3. Strong knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approach to client needs.
5. Passion for fragrance and beauty products, demonstrated through enthusiasm and engagement.
6. Problem-solving skills to overcome obstacles and objections.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle discounts, and a service awards program. Benefits are designed to support both professional and personal life.

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company encourages creativity and innovation, providing opportunities for employees to develop their skills and advance their careers. Chanel's collaborative environment supports both individual and collective achievements.