Chanel Fragrance & Beauty Sales Consultant

Gatwick Airport • UK

Monday, January 5, 2026

Chanel, a prestigious name in luxury fashion and beauty, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of its mission, Chanel seeks to empower individuals and foster a positive global impact. The brand, with its rich heritage and innovative spirit, is dedicated to offering exceptional fragrance, makeup, and skincare products that allow clients to express their true selves.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized client experiences tailored to individual needs.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to provide seamless client experiences.
8. Collaborate within a team-oriented environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Demonstrated ability to apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.
4. Ability to adapt selling techniques to client needs through empathy and active listening.

1. Service-oriented mindset with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Passion for fragrance and beauty products.
4. Problem-solving skills to overcome client objections.
5. Ability to work in a fast-paced, collaborative environment.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Employees have access to mental wellbeing support, lifestyle discounts, and a service awards program. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values diversity and encourages applications from individuals who can contribute unique perspectives and experiences. Employees are supported through continuous development opportunities and are part of a community that values creativity and innovation.