Chanel Fragrance & Beauty Sales Consultant

Brierley Hill • UK

Thursday, October 30, 2025

Chanel, a paragon of luxury and innovation, is an independent entity renowned for its commitment to creative freedom and human potential. As part of the esteemed Chanel Beauty division, employees are empowered to express individuality and contribute to the brand's legacy of elegance and excellence. Chanel's ethos, inspired by its founder Gabrielle Chanel, emphasizes uniqueness and the cultivation of personal growth, ensuring a positive impact on the world.

1. Serve as a Chanel ambassador, embodying the brand's values and DNA.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to provide seamless client experiences from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to client needs.
4. Problem-solving skills and a positive attitude.
5. Enthusiasm for beauty products and trends.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle discounts, and a service awards program. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences to the team.