Chanel Fragrance & Beauty Advisor

New York • USA

Thursday, November 13, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of the Chanel family, employees are immersed in a culture that values personal growth, diversity, and the unique contributions of each individual. Chanel is dedicated to fostering an inclusive environment where creativity and collaboration thrive, supported by the resources and global presence of the brand.

1. Serve as a brand ambassador, embodying Chanel's values and standards in all client interactions.
2. Achieve sales targets through effective client engagement and product knowledge.
3. Participate in seasonal seminars and apply learnings to enhance client experiences.
4. Cultivate and maintain strong client relationships to drive loyalty and retention.
5. Collaborate with team members to ensure a seamless and harmonious client experience.
6. Uphold Chanel's service rituals and omni-channel approach to benefit clients.
7. Address and resolve client concerns in alignment with company philosophy.
8. Maintain a clean and professional work environment, adhering to visual merchandising guidelines.

1. Service-oriented with a genuine concern for customer needs.
2. Excellent listening and communication skills.
3. Knowledgeable about cosmetics and fragrance.
4. Flexible and adaptable to changes in scheduling and direction.
5. Professional demeanor with a commitment to excellence.

1. Ability to thrive in a team environment.
2. Strong understanding of client experience and relationship building.
3. Articulate communication skills.
4. Curiosity and eagerness to learn and grow professionally.
5. Ability to lift up to 10-20 pounds and stand for extended periods.

Previous experience in a client-facing role within the luxury retail sector is preferred, with a focus on cosmetics and fragrance.

The anticipated base range for this position is $24.30 to $30.23 per hour. Additional variable pay may be offered, including bonus potential, benefits, and perks.

Chanel offers comprehensive wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, and retirement plans. Additional perks include life insurance, disability coverage, and commuter benefits.

Chanel is committed to creating a workplace where diversity and inclusion are at the forefront, fostering respect and empathy among employees. The company encourages personal and professional growth through dedicated development programs and supports community engagement and sustainability initiatives.