Chanel Fashion Advisor — Women's Ready-to-Wear

Chanel is a privately held French maison renowned for its heritage in haute couture, ready-to-wear, leather goods and accessories. The brand is recognised for exacting standards of craftsmanship, discreet luxury and a culture that balances creativity with operational excellence. As an employer, Chanel typically expects impeccable client service, product knowledge and a commitment to representing the maison's signature codes.

1. Deliver exceptional, personalized client service that reflects Chanel’s luxury standards and deepens long-term client relationships.
2. Advise clients on fit, styling and wardrobe coordination for women's ready-to-wear collections, providing expert product guidance.
3. Drive store sales and meet individual and team targets through consultative selling and proactive clienteling (follow-ups, appointments, VIP servicing).
4. Maintain exemplary visual merchandising and presentation of the RTW floor to uphold brand image and seasonal directives.
5. Manage stock integrity, local inventory processes and accurate transaction handling through the store POS and CRM systems.
6. Collaborate with store management and cross-functional teams on client events, private appointments and launch activities.
7. Uphold Chanel’s standards for confidentiality, discretion and professional conduct at all times.

1. Proven track record in luxury retail sales, preferably specialising in women's ready-to-wear.
2. Demonstrable expertise in fabric, fit and garment construction relevant to premium RTW collections.
3. Outstanding interpersonal skills with a consultative, service-oriented approach and strong clienteling capabilities.
4. High standards of presentation, punctuality and professional discretion when working with VIP clients.
5. Flexibility to work retail hours, including evenings and weekends, and to participate in client events.

1. Clienteling and VIP relationship management
2. Consultative selling and styling
3. Visual merchandising for luxury apparel
4. Inventory control and stock management
5. Point-of-sale (POS) and CRM usage
6. Cross-selling and upselling techniques
7. Attention to garment construction and fit

Typically 2–4 years of progressive experience in luxury fashion retail, with hands-on experience advising clients on women's ready-to-wear and consistently meeting sales targets.

Secondary education; vocational qualification or degree in fashion, retail management or a related discipline preferred.

Chanel fosters a culture that prizes craftsmanship, discretion and impeccable client service. Teams operate with high standards of professionalism and a focus on mentorship, product mastery and attention to detail reflective of the maison’s luxury positioning.