Chanel Fashion Advisor

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and high-end creations in Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is part of a global network with over 32,000 employees. Chanel is committed to fostering an environment where employees can excel, leveraging their strengths while exploring new opportunities. The company values diversity and collaboration, ensuring a workplace where all individuals feel inspired and included.

1. Provide exceptional customer service and after-sales support, contributing to sales targets and budgets.
2. Maintain extensive product and fashion industry knowledge to offer personalized advice.
3. Develop and manage a personal client portfolio, fostering long-term relationships.
4. Collaborate with Boutique Leadership to share client feedback and enhance product offerings and service standards.
5. Support teamwork within the boutique and across other Chanel locations.
6. Demonstrate in-depth merchandise knowledge, adhere to operational procedures, and ensure compliance with company guidelines.

1. Retail or customer service experience, preferably in the fashion or luxury sector.
2. Strong interpersonal skills with a service-oriented attitude.

1. Excellent verbal and written communication skills.
2. Attention to detail and passion for exceptional service.
3. Proven teamwork abilities and collaborative approach.
4. Adaptability in a fast-paced, dynamic environment.
5. Commitment to continuous learning and development.
6. Demonstrated selling skills and achievement of sales targets.
7. Basic proficiency in using systems and devices (iPad, iPhone).
8. Client-centric mindset dedicated to building long-lasting relationships.

Previous experience in retail or customer service, ideally within the fashion or luxury industry.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters a unique working environment that emphasizes understanding the brand and business, encouraging personal growth and inspiration. The company values diversity and collaboration, ensuring a respectful and inclusive workplace where everyone can thrive.