Chanel Fashion Advisor

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and high-end creations across a diverse range of products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is part of a global conglomerate that employs over 32,000 individuals worldwide. Chanel is committed to fostering an environment where employees can excel, leveraging their strengths and embracing new opportunities. The company values diversity and collaboration, ensuring a workplace where everyone is inspired and included.

1. Provide exceptional customer service and after-sales support to clients, contributing to the boutique's sales targets and budgets.
2. Maintain a high level of product and fashion industry knowledge to offer personalized advice and consultation.
3. Develop and manage a personal client portfolio, fostering long-term relationships and identifying new client opportunities.
4. Collaborate with Boutique Leadership to share client feedback and contribute to continuous improvement in product offerings and service standards.
5. Support teamwork within the boutique and across other Chanel boutiques.
6. Demonstrate in-depth knowledge of merchandise, follow standard operational procedures, and ensure compliance with company guidelines to prevent losses or damages.

1. Retail or customer service experience, preferably in the fashion or luxury industry.

1. Strong interpersonal skills with a service-oriented attitude and a warm, friendly demeanor.
2. Excellent verbal and written communication skills.
3. Keen eye for detail and a passion for delivering exceptional service.
4. Proven teamwork abilities with a collaborative approach.
5. Adaptability and flexibility in a fast-paced environment.
6. Commitment to continuous learning and development.
7. Demonstrated selling skills and a track record of achieving sales targets.
8. Basic proficiency in using systems, devices, and computer applications.
9. Client-centric mindset dedicated to building long-lasting relationships.

Retail or customer service experience, preferably within the fashion or luxury sector, is required.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters a unique working environment where employees are encouraged to understand the brand and develop their personal motivations. The company believes in true collaboration and respect for all, grounded in the belief that diversity is essential to success.