Chanel Fashion Advisor

Brisbane • Australia

Wednesday, September 10, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to fostering an environment where employees can excel and grow. As part of the global luxury conglomerate, Chanel provides a unique workplace that emphasizes personal development, collaboration, and diversity, which are seen as essential to the brand's success. The company is dedicated to nurturing talent and providing opportunities for employees to thrive in a dynamic and inclusive setting.

1. Provide exceptional customer service and after-sales support to clients, contributing to the boutique's sales targets and budgets.
2. Maintain a high level of product and fashion industry knowledge to offer personalized advice and consultation to clients.
3. Develop and manage a personal client portfolio, fostering long-term relationships and identifying new client opportunities.
4. Collaborate with Boutique Leadership to share client feedback and contribute to continuous improvement in product offerings and service standards.
5. Demonstrate in-depth knowledge of merchandise, adhere to standard operational procedures, and ensure compliance with company guidelines to prevent losses or damages.

1. Retail or customer service experience, preferably in the fashion or luxury industry.

1. Strong interpersonal skills with a service-oriented attitude and a warm, friendly demeanor.
2. Excellent communication skills, both verbal and written, with the ability to engage effectively with clients and team members.
3. A keen eye for detail and a passion for delivering exceptional service.
4. Proven teamwork abilities with a collaborative approach to achieving shared goals.
5. Adaptability and flexibility to thrive in a fast-paced, dynamic environment.
6. Commitment to continuous learning and development.
7. Demonstrated selling skills and a track record of achieving sales targets.
8. Basic knowledge and proficiency in using systems, devices (iPad, iPhone), and computer applications.
9. Client-centric mindset dedicated to building and nurturing long-lasting relationships.

Previous experience in retail or customer service, ideally within the fashion or luxury sectors.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel prides itself on a culture of true collaboration and respect, grounded in the belief that diversity is essential to the success of the organization and its people. The company values the unique perspectives and experiences of its employees, fostering an inclusive environment where everyone can feel inspired and included.