Chanel Fashion Advisor

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is synonymous with quality craftsmanship and innovation. As part of a global workforce exceeding 32,000, Chanel is committed to fostering an environment where employees can excel, grow, and feel inspired. The company values diversity and collaboration, ensuring a workplace where every individual is respected and empowered to contribute to the brand's enduring success.

1. Provide exceptional customer service and after-sales support to meet boutique sales targets.
2. Maintain extensive product and fashion industry knowledge to offer personalized client consultations.
3. Develop and manage a personal client portfolio, fostering long-term relationships and identifying new opportunities.
4. Collaborate with Boutique Leadership to share client insights and enhance product offerings and service standards.
5. Support teamwork within the boutique and across other Chanel locations.
6. Demonstrate comprehensive merchandise knowledge and adhere to operational procedures to prevent losses.

1. Retail or customer service experience, preferably in fashion or luxury sectors.
2. Proven track record of achieving sales targets or goals.

1. Strong interpersonal and communication skills, both verbal and written.
2. Service-oriented attitude with a warm, friendly demeanor.
3. Keen attention to detail and commitment to delivering exceptional service.
4. Teamwork abilities with a collaborative approach.
5. Adaptability and flexibility in a fast-paced environment.
6. Client-centric mindset dedicated to building long-lasting relationships.

Previous experience in retail or customer service, ideally within the fashion or luxury industry.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel's workplace culture is characterized by a commitment to diversity, collaboration, and respect. The company fosters an inclusive environment where employees are encouraged to develop their strengths and pursue new opportunities, ensuring everyone feels inspired and valued.