Chanel E-Business Coordinator

Sydney • Australia

Monday, December 1, 2025

Chanel, a prestigious leader in the luxury industry, is renowned for its exquisite craftsmanship and high-end creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand continues to uphold its commitment to quality and innovation. As part of a global workforce exceeding 32,000, Chanel is dedicated to fostering an environment where employees can excel, develop their strengths, and seize new opportunities. The company values diversity as a cornerstone of its success, promoting a culture of collaboration and respect.

1. Assist with internal planning documents, including critical path, weekly plans, e-retail plan, and marketing content calendar for Chanel.com and e-retail.
2. Maintain ongoing campaigns and products on Chanel.com in alignment with the marketing calendar.
3. Validate campaign assets in staging before launch and conduct live site checks post-launch.
4. Perform monthly site quality assurance checks on Chanel e-boutique and retailer platforms.
5. Conduct bi-monthly wrapping quality assurance checks for e-retail partners.
6. Monitor and document competitor and industry executions and trends.
7. Consolidate local and regional internal documentation in coordination with the eBusiness team.
8. Ensure QA of online pricing across eBusiness channels during pricing updates.
9. Manage PIM, deep assortment, activation and deactivation of products, and collaborate with retail partners for online enrichment.
10. Update Field team for eRetail and eCommerce initiatives.

1. Minimum of 12 months experience in a similar role with exposure to data analytics, consumer insights, and project management.
2. Experience in the luxury retail market is advantageous.

1. Dedication to delivering exceptional aesthetic results with an awareness of consumer and digital marketing trends.
2. Strong organizational skills with the ability to balance competing priorities.
3. Proficiency in Excel and PowerPoint with daily usage.
4. Excellent written and verbal communication skills for interaction with multiple stakeholders.
5. Experience with Google Analytics (GA4) is highly advantageous.

A minimum of 12 months in a similar role, preferably within the luxury retail market, with exposure to data analytics, consumer insights, and project management.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally. The company is committed to holistic employee development.

Chanel fosters a unique working environment where employees are encouraged to understand the brand and business deeply, develop personal motivations, and grow professionally. The company promotes diversity, collaboration, and respect, believing these elements are essential to organizational success.