Chanel CRM Data Analyst Intern

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering a dynamic and inclusive workplace where creativity and excellence are celebrated.

1. Collaborate with the Client Engagement & Digital Executive and business units to implement clienteling initiatives.
2. Drive operational execution of activations, including digital and print communications.
3. Champion retail clienteling tools, liaising with HQ for improvements and troubleshooting.
4. Support rollout of new clienteling tool features for seamless integration.
5. Deliver monthly KPIs, client listings, reports, and ROI calculations.
6. Respond to ad-hoc queries related to events and marketing activities.
7. Enhance and enlarge the client database, focusing on data quality.
8. Design dashboards to track data capture and correction efforts.
9. Reconcile data from different sources to generate client insights.
10. Contribute to in-depth analysis of client databases and profiles.
11. Present findings visually for stakeholders.

1. Master’s degree in business, marketing, or related field.
2. Experience in data marketing and CRM.
3. Strong analytical skills.

1. Advanced Excel skills (pivots, index, match, vlookup).
2. Familiarity with Power BI.
3. Exceptional communication skills.
4. Organizational and interpersonal skills.
5. Proactive and solution-oriented mindset.
6. Fluency in English; Arabic and/or French is a plus.

Relevant experience in data marketing and CRM is required.

Master’s degree in business, marketing, or related field.

Interns at Chanel benefit from exposure to a leading luxury brand, gaining invaluable experience and networking opportunities within the industry.

Chanel fosters a culture of innovation and continuous improvement, encouraging collaboration across diverse teams and cultures. The workplace is dynamic, fast-paced, and supportive, with a strong emphasis on personal and professional growth.