Chanel Client Experience and Events Specialist

Victoria • Australia

Tuesday, June 17, 2025

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite creations in Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is synonymous with unparalleled craftsmanship and high-end innovation. With a global workforce exceeding 32,000, Chanel is committed to fostering an environment that encourages personal growth and professional excellence, emphasizing diversity and collaboration as pillars of its success.

1. Create unique and memorable client experiences at every point of sale, enhancing the brand's image.
2. Recruit and retain clients through podium events, boutique, and retail partner events.
3. Provide tailored skincare and makeup consultations and professional treatments.
4. Rebook clients for future appointments at beauty rooms or various locations.

1. Qualifications in Beauty Therapy with a focus on skincare and facial massage.

1. Exceptional knowledge of skincare and beauty therapy.
2. Strong interpersonal and communication skills.
3. Ability to establish emotional connections with clients.
4. Flexibility to work across a roster that supports retail trading hours.
5. Understanding of data capture and its importance in the client journey.

Customer service experience within a retail or salon environment is required.

Qualifications in Beauty Therapy.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel fosters a collaborative and respectful workplace culture, valuing diversity as essential to organizational success. Employees are encouraged to grow, be inspired, and feel included, with opportunities for personal and professional development.