Chanel Client Advisor - Watches & Fine Jewellery

London • UK

Thursday, January 1, 2026

Chanel, a distinguished leader in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering a diverse and inclusive workplace, where creativity and individuality are celebrated.

1. Act as an ambassador for the Chanel brand, particularly in the Watches & Fine Jewellery sector.
2. Cultivate and maintain long-lasting relationships with clients, enhancing brand loyalty.
3. Collaborate with the Fashion Division to convert existing Chanel clients to the Watches & Fine Jewellery line.
4. Provide exceptional customer service, ensuring an ultimate concierge experience for all clientele.
5. Contribute to the operational and administrative functions of the boutique.
6. Develop and implement strategies to attract VIP clients to the Bond Street Jewellery Flagship.
7. Maintain comprehensive knowledge of Chanel products and the wider Watches & Fine Jewellery market.

1. Integrity and professionalism are essential.
2. A global perspective with an ability to relate to diverse cultures.
3. Established network of high-net-worth individuals and a proven track record in client relations.
4. Ability to acquire clients with emotional intelligence and sophistication.

1. Strong interpersonal and communication skills.
2. Fluency in Mandarin is preferred.
3. Curiosity for culture, the arts, and current affairs.
4. Proven ability to work as part of a sales team in a luxury environment.

Demonstrated experience in a sales role within the Watches & Fine Jewellery sector, with a track record of contributing to team success.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing programs, arts and culture ticket discounts, and Chanel product discounts. Additional benefits include service awards and employee recognition programs.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values diversity and believes that the uniqueness of each individual enhances team effectiveness.