Chanel Boutique Supervisor

Chanel, a prestigious leader in the luxury fashion industry, was established by Gabrielle Chanel in 1910. Renowned for its exquisite Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches, Chanel is committed to quality craftsmanship and innovation. With a global workforce exceeding 32,000, Chanel fosters an environment that encourages personal growth, collaboration, and diversity, ensuring that each employee can thrive and contribute to the brand's enduring legacy.

1. Oversee daily boutique operations, ensuring alignment with Chanel's standards for client experience and boutique ambiance.
2. Lead and inspire Fashion Advisors, actively participating in their professional development and daily coaching.
3. Maintain and cultivate personal client relationships, providing styling advice and enhancing their Chanel experience.
4. Motivate staff to achieve exceptional client service, thereby maximizing boutique results.
5. Identify and address team performance issues, implementing solutions from the Head and Deputy Head of Boutique.
6. Analyze sales figures and forecast future sales to capitalize on market trends.
7. Maintain comprehensive product and fashion industry knowledge to advise clients effectively.

1. Minimum of two years' experience in a management or leadership role within a luxury retail environment.
2. Proven ability to meet and exceed sales targets, driving team success.
3. Experience in fostering a high-performance culture and leading a motivated team.
4. Strong administrative skills with experience in reporting on category mix and competitive factors.
5. Exemplary personal image and presentation in accordance with Chanel guidelines.
6. High degree of professionalism and maturity in business interactions.

1. Leadership and team management
2. Sales and target achievement
3. Client relationship management
4. Analytical skills for sales forecasting
5. Fashion industry knowledge
6. Excellent communication skills
7. Problem-solving and performance management

At least two years in a management or leadership role within a luxury retail environment.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel's workplace culture is rooted in respect, collaboration, and diversity. The company values the unique perspectives and experiences of its employees, fostering an inclusive environment where everyone can excel and contribute to the brand's success.