Chanel Assistant Boutique Manager

Miranda • Australia

Thursday, September 25, 2025

Chanel, a venerated name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs across a spectrum of products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established in 1910 by the iconic Gabrielle Chanel, the House has steadfastly maintained its commitment to quality and luxury, employing over 32,000 individuals globally. As part of its ethos, Chanel cultivates an environment that encourages personal growth, inclusivity, and collaboration, recognizing diversity as a cornerstone of its success.

1. Support the Boutique Manager in leading and energizing the team to deliver exceptional client experiences.
2. Drive sales growth and ensure the boutique aligns with Chanel's high standards in client service and operations.
3. Empower and provide feedback to team members, fostering a culture of learning and development.
4. Mentor team members in client experience, sales techniques, service flows, and product knowledge.
5. Exemplify Chanel's service standards on the selling floor.
6. Proactively build and maintain a loyal client base for the boutique.
7. Demonstrate passion and expertise across Chanel's product categories: Makeup, Skincare, and Fragrance.

1. Strong leadership and people management capabilities.
2. Excellent planning, organizational, and problem-solving skills.
3. High energy, enthusiasm, and motivation to lead a team to success.
4. Open-mindedness to diversity and cultural differences.
5. Ability to work across a roster that covers trading hours.

Experience in luxury retail management and client service is essential.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel fosters a unique working environment where individuals are encouraged to understand the brand and develop their personal motivations. The company values diversity and collaboration, ensuring that all team members feel included and inspired.