Celine Retail Training Manager

Dubai • UAE

Monday, May 19, 2025

Celine, a distinguished brand within the Fashion & Leather Goods sector, is part of the esteemed LVMH conglomerate. Renowned for its commitment to excellence and innovation, Celine offers a dynamic work environment where creativity and professionalism thrive. As an employer, Celine values diversity, cultural sensitivity, and the continuous development of its workforce, ensuring alignment with the global standards of LVMH while catering to regional market needs.

1. Develop and adapt global training programs to suit the Middle East's cultural context and business environment.
2. Translate or adapt training materials into Arabic as necessary.
3. Incorporate local market trends, customer preferences, and regulatory requirements into training content.
4. Conduct needs assessments across retail locations using surveys, interviews, and performance data.
5. Identify skill gaps and develop targeted learning solutions.
6. Deliver engaging training sessions both in-person and virtually.
7. Manage logistics for training events, including venue selection and scheduling.
8. Oversee the adoption and completion of the Celine Learning App in the Middle East.
9. Evaluate training effectiveness through assessments and performance data analysis.
10. Track KPIs to measure training impact on sales and client experience.
11. Build relationships with regional store managers and corporate stakeholders.
12. Ensure training programs comply with local labor laws and regulations.

1. Fluency in English and Arabic.
2. Minimum of 5 years of experience in retail training and development in the Middle East.
3. Strong understanding of adult learning principles.
4. Proficiency in Microsoft Office Suite and learning management systems.
5. Experience managing digital learning apps.

1. Excellent communication, presentation, and facilitation skills.
2. Ability to adapt training programs to different learning styles and cultural contexts.
3. Knowledge of mobile learning best practices.
4. Experience with mystery shopping programs and voice of the customer methodologies.
5. Ability to analyze data to identify training needs and measure effectiveness.

Minimum of 5 years in retail training and development, focusing on the Middle East market.

Celine offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Celine fosters a culture of innovation, inclusivity, and excellence. The brand emphasizes cultural sensitivity and respect, ensuring a harmonious work environment where diverse talents are celebrated and nurtured. Employees are encouraged to contribute to a culture of continuous improvement and exceptional customer service.