Celine Global Client Engagement Assistant Internship

Paris • France

Sunday, December 29, 2024

Celine, a distinguished French fashion and leather goods house, is part of the prestigious LVMH group. Renowned for its commitment to excellence and innovation, Celine is on a trajectory to become one of the world's most iconic luxury brands. As an employer, Celine fosters a culture of mutual respect and inclusivity, ensuring that all employees feel valued and heard. The brand is dedicated to preventing discrimination and providing equal opportunities for all candidates, regardless of gender, disability, origin, religious belief, or sexual orientation.

1. Develop guidelines for one-to-one clienteling campaigns for regional CRM teams and customer service.
2. Participate in the implementation of clienteling campaigns using Salesforce.
3. Monitor, analyze, and consolidate results of one-to-one clienteling campaigns.
4. Coordinate and create assets for each clienteling campaign, such as store openings and collection launches, and manage local requests.
5. Create monthly reports for local CRM teams, sharing best practices and tracking KPI performance.
6. Conduct competitive analysis and produce monthly reports on major client engagement trends.
7. Facilitate and monitor CRM challenges.
8. Develop print materials in line with the CRM animation plan.

1. Currently pursuing a Master's degree in Business School or equivalent with a specialization in marketing.

1. Strong understanding of CRM and client engagement.
2. Proficiency in Salesforce and Photoshop is advantageous.
3. Keen interest in the luxury and fashion industry.
4. Proficient in Excel and PowerPoint.
5. Fluent in French and English.

Entry-level position suitable for students or recent graduates.

Currently enrolled in a Master's program in Business or equivalent.

Opportunity to work in a leading luxury fashion house and gain hands-on experience in global client engagement strategies.

Celine promotes a workplace culture that values diversity, inclusivity, and personal growth. The company is committed to creating an environment where every employee feels respected and empowered to contribute their unique talents.