Celine Client Advisor

Cannes • France

Thursday, February 20, 2025

CELINE, a distinguished French Maison founded in 1945 by Céline Vipiana, is renowned for its leather goods, fashion, and couture. As part of the LVMH group, CELINE offers a dynamic and collaborative environment where passionate, agile, and authentic individuals thrive. The brand is committed to excellence and innovation, embodying timeless elegance and modernity.

1. Contribute to store performance by achieving and surpassing sales targets through strong commercial acumen and comprehensive product knowledge.
2. Engage actively with clients to understand their expectations and offer personalized recommendations, utilizing upselling and cross-selling techniques to enhance their experience with CELINE.
3. Foster a positive team spirit by working synergistically with colleagues to achieve both individual and collective goals.
4. Participate in creating a harmonious work environment where every team member feels valued and motivated to excel.
5. Deliver exceptional customer service by providing a warm welcome, tailored advice, and bespoke service to ensure memorable visits.
6. Build and maintain lasting relationships with clients through personalized follow-up and proactive loyalty strategies, encouraging repeat purchases.
7. Ensure compliance with internal standards and procedures to guarantee smooth store operations.
8. Actively participate in store activities, including visual merchandising, restocking, transfer management, after-sales service, and inventory control.
9. Represent CELINE by embodying the brand's values and excellence in every client interaction.
10. Share the brand's history and heritage with clients through engaging and immersive storytelling.
11. Uphold the highest standards in visual and personal presentation, contributing to CELINE's elegant and sophisticated image.

1. Minimum of 1 year of professional sales experience, ideally in the fashion or luxury industry.

1. Passion for luxury fashion and in-depth knowledge of CELINE's products, heritage, and brand identity.
2. Customer-oriented with a strong service mindset and ability to build lasting relationships.
3. Challenge-driven with a collective spirit to achieve set objectives.
4. Initiative-taking, service-oriented, naturally curious, open-minded, optimistic, and empathetic.
5. Adaptability and flexibility to meet the demands of a dynamic sales environment.
6. Integrity, commitment to compliance, and corporate social responsibility.

Minimum 1 year of professional sales experience, ideally in the fashion or luxury industry.

CELINE is an equal opportunity employer committed to providing an inclusive environment based on mutual respect, valuing diversity, and ensuring everyone feels welcomed, heard, and encouraged to develop. The company is dedicated to preventing discrimination and offering equal opportunities to all candidates, regardless of gender, gender identity, disability, origin, background, religious beliefs, or sexual orientation.

CELINE fosters a workplace culture that emphasizes inclusivity, respect, and the celebration of diversity. The brand encourages an environment where all talents and unique characteristics are valued, promoting personal and professional growth.