Cartier Workshop Administrator

New York • USA

Friday, December 13, 2024

Cartier, a distinguished name in the luxury goods industry, is part of the Richemont Group, a global leader in luxury retail. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic work environment that fosters innovation and excellence. As an employer, Cartier North America is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

1. Execute administrative tasks for client services and stock maintenance, including repair registration, audit, diagnosis, cost estimate creation, materials posting, parts delay management, billing, payment processing, transfers, and final invoicing.
2. Manage logistics for inbound and outbound parcels, ensuring proper movement of products, coordination of courier pickups and drop-offs, and maintenance of supplies.
3. Develop a deep understanding of Cartier's brand and products to effectively convey the heritage and values of the brand.
4. Ensure compliance with Cartier's security and operational procedures.
5. Maintain a professional demeanor at all times, upholding Cartier's image in all communications.

1. Associate or Bachelor’s degree

1. Proficiency in SAP or similar customer service-related programs
2. Ability to prioritize tasks in a fast-paced, high-volume environment
3. Proactive personality with a positive, solutions-oriented attitude
4. Ability to work independently and as part of a team
5. Excellent written and verbal communication skills

Experience in customer service or a related field with strong data processing skills is required.

Associate or Bachelor’s degree

Expected salary range: $26-$30 per hour. Salary will be negotiated based on relevant skills and experience.

The position offers a competitive hourly wage with the opportunity to work in a prestigious luxury brand environment.

Cartier fosters a culture of elegance, innovation, and excellence. Employees are encouraged to uphold the brand's esteemed image while contributing to a collaborative and dynamic work environment. The company values professional growth and offers opportunities for career advancement within the luxury sector.