Cartier Sales Associate

Short Hills • USA

Thursday, July 24, 2025

Cartier, a prestigious name in the world of luxury goods, is part of the Richemont group, a global leader in the luxury industry. The brand is renowned for its exquisite craftsmanship and timeless elegance. As an employer, Cartier North America is committed to fostering a diverse and inclusive workforce that reflects the varied backgrounds and experiences of its clientele. The company values creativity and knowledge, striving for excellence through a collaborative and empowering work environment.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touch points.
3. Develop and manage client relationships through Maison-specific CRM initiatives.
4. Capture and utilize client data for follow-up and relationship building.
5. Resolve client issues and escalate as necessary to management.
6. Participate in in-store and offsite events and networking opportunities.
7. Comply with all security and operational policies and procedures.
8. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
9. Participate in inventory management and special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality.

College degree preferred.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement, paid time off, and volunteer time off days.

Cartier North America prides itself on a culture that embraces diversity and inclusion, encouraging creativity and knowledge to flourish. The company supports work-life balance and community engagement, fostering an environment where employees can thrive both personally and professionally.