Cartier Sales Associate

Richemont Americas, the parent company of Cartier, is committed to reflecting the diverse world around it by employing talent from various backgrounds, experiences, and identities. The company fosters an inclusive community where diversity is celebrated, and creativity and knowledge are empowered to deliver excellence.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service by greeting and acknowledging every customer and maintaining outstanding standards.
3. Adapt approach according to client needs and motivations.
4. Negotiate and handle objections with ease.
5. Assist and support after-sales clients in accordance with Maison values.
6. Cultivate new and existing client relationships through exceptional service and CRM initiatives.
7. Capture client data for follow-up and relationship building.
8. Resolve client issues and escalate as needed to management.
9. Participate in in-store and offsite events and networking.
10. Comply with all security and operational policies and procedures.
11. Assist with daily set-up and breakdown of the boutique.
12. Assist in merchandising and daily maintenance of displays and back-stock.
13. Participate in daily and annual inventories and cycle counts.
14. Assist with special projects as needed.

1. College degree preferred.

1. Ability to work in a fast-paced retail environment.
2. Computer and internet savvy.
3. MS Office experience required, SAP knowledge preferred.
4. Additional language skills are a plus.
5. Excellent interpersonal and communication skills.
6. Strong attention to detail and ability to handle multiple tasks.
7. Self-starter with a team-player approach.

2 to 5 years of previous experience in luxury retail, service, or hospitality environment. General knowledge of timepiece movements.

Expected salary range: $25.00 - $30.00 per hour. Salary will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Paid time off, wellness reimbursement benefit, and access to the employee assistance program. Volunteer days off for community initiatives.

Richemont Americas values employee wellbeing and work-life balance, offering a supportive and inclusive workplace culture. The position is based in San Diego, CA.