Cartier Sales Associate

Miami • USA

Friday, July 4, 2025

Cartier, a distinguished member of the Richemont Group, stands as a beacon of luxury and refinement in the global fashion industry. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers an unparalleled work environment that celebrates diversity and fosters an inclusive community. As part of Richemont Americas, the brand is committed to nurturing creativity and excellence, ensuring that each employee contributes to the rich tapestry of its storied legacy.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring each client receives a personalized experience.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Support after-sales clients and provide recommendations to enhance the client experience.
5. Cultivate and maintain client relationships through exceptional service and CRM initiatives.
6. Capture and utilize client data for follow-up and relationship building.
7. Resolve client issues and escalate to management as necessary.
8. Participate in in-store and offsite events and networking opportunities.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
11. Participate in inventory management and audits.
12. Assist with special projects, such as price changes and back-office support.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking ability.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits program including medical, dental, and vision plans, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and volunteer days off.

Cartier fosters a culture of inclusivity and creativity, where diversity is celebrated and empowered. The brand encourages its employees to excel and innovate, contributing to a dynamic and supportive workplace environment.