Cartier Sales Associate

Cartier is a pre-eminent French maison renowned for its high jewellery, watches and luxury accessories. As part of the Richemont group, the brand combines heritage craftsmanship with contemporary retail excellence, operating flagship boutiques and concessions in major luxury destinations worldwide.

1. Deliver an exceptional, personalised client experience through proactive clienteling and relationship development.
2. Achieve and exceed individual and store sales targets while maximising conversion and average transaction value.
3. Demonstrate authoritative product knowledge across jewellery, watches and accessories and communicate value to clients.
4. Maintain luxury merchandising standards and ensure visual presentation, stock placement and window displays reflect brand guidelines.
5. Manage point-of-sale transactions, client records and after-sales service requests with discretion and accuracy.
6. Support inventory management, stock reconciliation and loss-prevention procedures to protect high-value merchandise.
7. Collaborate with boutique and concession teams to share leads, participate in client events and execute store initiatives.

1. Proven experience in luxury retail, jewellery or watch sales; concession experience in a department store (e.g. Selfridges) preferred.
2. Demonstrable track record of meeting or exceeding sales targets and delivering high-level client service.
3. Polished professional presence, excellent interpersonal skills and the ability to build long-term client relationships.
4. Flexible availability including weekends, evenings and peak trading periods; right to work in the UK is required.
5. Strong numeracy, organisational skills and attention to detail when handling high-value transactions.

1. Clienteling
2. Visual merchandising
3. Point of Sale (POS) systems
4. Product knowledge: jewellery and watches
5. Stock control and loss-prevention

Previous experience in luxury retail or jewellery sales is preferred, ideally with exposure to department store concessions or flagship boutiques and a proven ability to meet sales KPIs.

Secondary education (GCSEs or equivalent); professional retail or sales training in luxury goods is advantageous.

Cartier cultivates a culture of craftsmanship, discretion and service excellence. The workplace emphasizes meticulous attention to detail, a client-centric ethos and collaborative teamwork across global boutiques and concessions.