Cartier Sales Associate

Honolulu • USA

Monday, January 13, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of Richemont Americas, Cartier embraces diversity and inclusion, fostering a vibrant community where creativity and excellence thrive. The brand is committed to nurturing talent from varied backgrounds, ensuring a dynamic and inclusive workplace.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience.
3. Adapt sales approach according to client needs and motivations.
4. Handle client objections and assist with after-sales service.
5. Cultivate and maintain client relationships through exceptional service and CRM initiatives.
6. Capture and manage client data for follow-up and relationship building.
7. Resolve client issues and escalate to management as needed.
8. Participate in in-store and offsite events and networking.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
11. Participate in inventory management and audits.
12. Assist with special projects such as price changes and back-office support.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.
3. College degree preferred.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong customer service orientation and attention to detail.
5. Ability to multitask with precision.
6. Fluency in additional languages is a plus.

2 to 5 years of previous experience in luxury retail, service, or hospitality environments.

College degree preferred.

Comprehensive benefits program including medical, dental, and vision coverage, life insurance, disability benefits, and 401(k) with employer match. Paid time off, wellness reimbursement, and employee assistance programs are also offered. Volunteer days off to support community initiatives.

Richemont Americas fosters an inclusive and evolving community, celebrating diversity and empowering creativity. The company prioritizes employee well-being and work-life balance, encouraging personal and professional growth.