Cartier Sales Associate

Richemont Americas, a part of the luxury group Richemont, is committed to reflecting the diverse world through an inclusive community. The company values creativity and knowledge, aiming to deliver excellence by embracing diversity among its colleagues and clients.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, including greeting and acknowledging every customer.
3. Adapt approach according to client needs and motivations.
4. Negotiate and handle objections with ease.
5. Assist and support after-sales clients in accordance with Maison values.
6. Cultivate new and existing client relationships through exceptional service.
7. Capture client data for follow-up and relationship building.
8. Resolve client issues and escalate as needed to management.
9. Participate in in-store and offsite events and networking.
10. Comply with all security and operational policies and procedures.
11. Assist with daily set-up and breakdown of the boutique.
12. Participate in daily and annual inventories and cycle counts.

1. College degree preferred.

1. Ability to work in a fast-paced retail store environment.
2. Computer and internet savvy.
3. MS Office experience required, SAP knowledge preferred.
4. Additional language skills are a plus.
5. Excellent interpersonal and communication skills.
6. Strong attention to detail and ability to handle multiple tasks.
7. Self-starter with a team-player approach.

2 to 5 years of previous experience in luxury retail, service, or hospitality environment. General knowledge of timepiece movements.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided.

The company emphasizes employee wellbeing and work-life balance. The role is based in Atlanta, GA, and requires availability for retail hours including weekends and travel for trainings and events.