Cartier Retail Experience and Administrative Intern

Vienna • Austria

Thursday, July 3, 2025

Cartier, a distinguished name in luxury goods, is part of the Richemont Group, a global leader in the luxury industry. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching work environment where innovation and tradition harmoniously coexist. As an employer, Cartier is committed to fostering talent and providing opportunities for professional growth within its prestigious brand.

1. Greet clients warmly and serve as the initial point of contact.
2. Gain insights and assist in stock management activities.
3. Communicate with and support clients during potential waiting periods.
4. Ensure seamless traffic management and appointment scheduling via digital applications and client registration.
5. Support the entire boutique team in various administrative tasks.
6. Gain experience with digital programs and tools.
7. Organize and execute back-office administration.
8. Manage inventory, including handling international transfer requests.

1. Strong communication skills with a keen understanding of customer needs.
2. Experience in hospitality, tourism, online retail, call centers, or gastronomy is advantageous.
3. High service orientation, flexibility, and ability to work independently.
4. Ability to convey passion for the Cartier brand to clients as an enthusiastic host.
5. Proven team player within a boutique environment.
6. Proficiency in common applications and strong digital affinity.
7. Positive and open personality.
8. Willingness to primarily support during weekends.
9. Fluent in German and English.

1. Customer service excellence
2. Effective communication
3. Digital literacy
4. Team collaboration
5. Organizational skills
6. Flexibility and adaptability

Experience in hospitality, tourism, online retail, call centers, or gastronomy is considered a plus.

The internship offers a unique opportunity to gain hands-on experience in a luxury retail environment, with exposure to Cartier's esteemed brand and operations. Interns will benefit from a collaborative team atmosphere and the chance to develop valuable skills in customer service and administration.

Cartier's workplace culture is characterized by a blend of tradition and innovation, where employees are encouraged to express their creativity and passion for luxury. The brand values teamwork, excellence, and a commitment to delivering unparalleled service to its clientele. At Cartier, every team member is an ambassador of the brand's rich heritage and forward-thinking vision.