Cartier Operations Coordinator

New York • USA

Monday, January 13, 2025

Cartier, a distinguished member of the Richemont Group, stands as a beacon of luxury and sophistication in the global fashion industry. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and inclusive workplace where diversity is celebrated and creativity flourishes. As part of Richemont Americas, employees are encouraged to contribute to a vibrant community that values innovation and excellence.

1. Ensure adherence to all Maison policies and procedures within the boutique, promoting compliance among team members.
2. Coordinate efficient opening and closing procedures of the boutique.
3. Manage product movement including shipments, transfers, and consignments, ensuring quality control and preventing stock losses.
4. Demonstrate excellent product handling and follow appropriate packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of daily transactions and paperwork.
6. Support ecommerce and other transactional flows to ensure seamless business operations and client experience.
7. Coordinate inventory control processes to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique environment, including upkeep of maintenance, technology, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory and support Lean/5S strategies for optimal organization.
10. Assist with care service responsibilities, including client repair flow and inventory reconciliation.
11. Support boutique audits and collaborate with management to implement action plans.
12. Participate in daily setup and breakdown of the boutique as needed.
13. Exhibit strong communication and problem-solving skills by collaborating with management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Strong analytical, organizational, and interpersonal communication skills.
3. Ability to work in a fast-paced, evolving environment.
4. Strong attention to detail with the ability to multitask with accuracy and precision.
5. Collaborative approach with a 'can do' attitude.
6. Intellectual curiosity and passion for learning.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Expected hourly range: $20 to $25.34 (overtime eligible). Salaries will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in community initiatives with volunteer days off.

Cartier fosters a culture of inclusivity and innovation, where employees are encouraged to embrace diverse perspectives and contribute to a collaborative and dynamic environment. The brand values transparency, creativity, and a commitment to excellence, providing a supportive atmosphere for professional growth and development.