Cartier Client Advisor

Amsterdam • Netherlands

Friday, February 7, 2025

Cartier, a distinguished name in the realm of luxury, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. As an employer, Cartier offers a dynamic and multicultural environment, fostering a spirit of innovation and excellence. The brand is committed to nurturing talent and providing opportunities for growth within the luxury sector.

1. Deliver exceptional customer service through phone and web-based channels, maintaining the brand's high standards.
2. Identify and capitalize on sales opportunities while engaging customers.
3. Provide expert advice on Cartier's products, ensuring customers select the perfect items for significant occasions.
4. Uphold the brand's image and quality in all customer interactions.
5. Collaborate with a proactive team to enhance customer experience and satisfaction.

1. Fluency in Dutch and French is essential.
2. Proven ability to deliver high-quality customer service in a luxury environment.

1. Strong communication and interpersonal skills.
2. Ability to work effectively in a multicultural team.
3. Attention to detail and a systematic approach to tasks.
4. Commercial acumen to identify and pursue sales opportunities.

Previous experience in a client-facing role within the luxury sector is preferred.

Competitive package including base salary, 13th month, end-of-year bonus, commission, and full reimbursement of travel costs.

The role offers a vibrant and diverse workplace with opportunities for professional development and international career growth.

Cartier's workplace culture is characterized by its diversity and inclusivity, with a team comprising 37 nationalities in the Amsterdam office. The brand values collaboration, social engagement, and a shared passion for luxury, creating an environment where employees can thrive and grow.