Cartier Client Advisor

Amsterdam • Netherlands

Friday, December 20, 2024

Cartier, a distinguished name in the luxury fashion industry, operates under the esteemed Richemont Group. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and inclusive work environment. As part of the Richemont family, employees benefit from a rich heritage of luxury and innovation, with opportunities for growth and development within a global network of prestigious brands.

1. Build and nurture client relationships, representing Cartier in the French market.
2. Provide outstanding customer service through phone and web-based channels.
3. Identify sales opportunities and maintain high levels of customer engagement.
4. Deliver expert knowledge on Cartier creations and uphold brand quality.
5. Serve as the main point of contact for clients, assisting them in selecting Cartier products for significant occasions.
6. Operate within brand guidelines and utilize various tools to ensure service excellence.
7. Collaborate proactively within a small team, demonstrating attention to detail and a systematic approach.

1. Proven track record of creating and maintaining positive relationships in a complex environment.
2. Fluency in French and English.

1. Excellent communication skills across phone, email, and social media channels.
2. Strong commercial acumen and customer service orientation.
3. Ability to work effectively within brand guidelines.
4. Attention to detail and proficiency in using various tools and systems.

Experience in a client-facing role within the luxury sector is preferred.

Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding and continued training, diverse workplace with 37 nationalities, social events, long-term career development opportunities, and internal mobility.

Cartier fosters a diverse and inclusive culture, valuing its people and promoting a positive office atmosphere. The company emphasizes internal development and offers numerous opportunities for personal and professional growth, supported by a collaborative and social work environment.