Cartier Boutique Director

Richemont Americas, a part of the Richemont Group, is committed to fostering a diverse and inclusive workforce that reflects the diversity of its clients and communities. The company values creativity and knowledge, aiming to deliver excellence through its luxury brands, including Cartier.

1. Lead and elevate the team to provide exceptional client experiences
2. Achieve or exceed boutique sales goals
3. Initiate and lead growth strategy plans
4. Drive changes with sustainable and agile business strategies
5. Communicate local market and competitor strategies
6. Identify business challenges and create solutions
7. Build high-performing teams through talent evaluations and planning
8. Develop and sustain exceptional client relationships
9. Strategize with corporate departments to communicate key messages
10. Ensure continuous operational improvements and compliance
11. Act as a Maison ambassador and uphold boutique image

1. Bachelor’s degree in a related field is a plus
2. Additional language skills are a plus

1. MS Office experience required; SAP knowledge preferred
2. Experience leading complex business environments or projects
3. Excellent analytical, organizational, and interpersonal communication skills
4. Strong understanding of client service needs and priorities
5. Ability to work in a fast-paced, evolving environment
6. Collaborative approach with ability to foster a positive and inclusive work environment

7 to 10 years of management experience, especially in luxury retail or hospitality, with experience in leading leaders and managing direct reports.

Comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, employee assistance program, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement benefit, paid time off, and volunteer time off days.

The company promotes a diverse and inclusive culture, encouraging creativity and knowledge. Located in Dallas, the workplace is dynamic and focused on delivering luxury experiences.