Cartier Assistant Operations Manager

Las Vegas USA

Friday, January 31, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of Richemont Americas, Cartier is committed to fostering a diverse and inclusive workforce that reflects the rich tapestry of its clientele and communities. The brand is dedicated to nurturing creativity and excellence through a culture that values diverse perspectives and experiences.

1. Ensure adherence to Maison policies and procedures, fostering compliance across the boutique team.
2. Implement and maintain efficient opening and closing procedures.
3. Oversee product movement within the boutique, ensuring quality control and preventing stock losses.
4. Manage financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork.
5. Ensure seamless business operations and client experience through effective management of transactional flows.
6. Oversee inventory control processes to ensure successful annual inventory.
7. Monitor and control boutique operating costs, ensuring effective resource allocation.
8. Maintain Cartier standards within the boutique environment, including maintenance and technology.
9. Oversee boutique supply inventory and implement Lean/5S strategies for optimal storage organization.
10. Lead boutique audits and implement action plans in collaboration with management.
11. Oversee display maintenance and daily setup of the boutique.
12. Exhibit strong communication and problem-solving skills, partnering with various stakeholders.
13. Act as a key user of new operational tools, collaborating on testing and training.
14. Develop fundamental brand knowledge to convey Cartier heritage and values.
15. Remain current on industry news and competitor landscape.
16. Elevate operational excellence and collaborate on solutions for client-facing teams.
17. Build and lead a transversal team, fostering a culture of responsibility and excellence.
18. Inspire and engage team members, fostering an inclusive culture.
19. Train, develop, and motivate the Operations team, driving ongoing learning and performance management.
20. Serve as a talent ambassador, conducting external pipelining activities.

1. Bachelor’s degree in a business-related field.

1. Excellent computer skills and proficiency in Microsoft Office, especially Excel.
2. SAP knowledge preferred.
3. Additional language skills are a plus.
4. Ability to work retail hours, including evenings and weekends.
5. Strong analytical, organizational, and interpersonal communication skills.
6. Understanding of client service needs and priorities.
7. Attention to detail and ability to multitask with precision.
8. Collaborative approach with ability to foster a positive work environment.
9. Ability to motivate and inspire others, instilling trust.
10. Proactive approach to analyzing business and human resource needs.

2-3 years of operations management experience in a luxury retail environment, with experience in leading leaders and managing direct reports.

Bachelor’s degree in a business-related field.

Expected salary range: $85,000 to $95,000, negotiable based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off days are also offered.

Cartier fosters a culture of creativity and excellence, deeply rooted in its commitment to diversity and inclusion. The brand values diverse perspectives and experiences, creating a dynamic and collaborative environment where employees are encouraged to contribute to the brand's legacy of elegance and innovation.