Burberry Retail Associate

Burberry, a quintessentially British luxury fashion house, is renowned for its iconic trench coats and innovative designs. As part of a global conglomerate, Burberry is committed to creativity and craftsmanship, offering a dynamic environment where employees can thrive. The brand is dedicated to sustainability and community engagement, making it a distinguished employer in the luxury sector.

1. Meet and exceed individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the brand, creating desire for Burberry products.
3. Provide luxury service and demonstrate expertise in product, fashion, and styling.
4. Follow the client journey to elevate the client experience in the store.
5. Efficiently follow-up and deliver after-sales services to clients.
6. Contribute to daily store operations, maintaining high luxury standards.
7. Build meaningful relationships with clients and work by appointment to provide personalized service.
8. Capture new luxury clients to grow the client book with a commercial objective mindset.
9. Drive client retention by regular contact and appropriate follow-up on sales or client requests.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clientelling.
3. Strong interest in fashion, art, and culture.
4. Strong product knowledge and good understanding of retail operations.
5. Understanding of competitor products.
6. Experience working as part of a team.

1. Fluent in local language
2. English proficiency
3. Confidence
4. Curiosity
5. Conviction
6. Care
7. Energetic
8. Pro-active
9. Self-motivated
10. Detail-oriented
11. Creative
12. Assertive
13. Impeccable presentation and communication skills

Proven track record in delivering sales and exceeding targets, with previous experience in clientelling and a strong understanding of retail operations.

Burberry fosters a creative and inclusive environment where diverse talents are celebrated. The brand values innovation and sustainability, offering employees the opportunity to contribute to meaningful industry change. As a place to work, Burberry champions creativity and community, making it a rewarding environment for those passionate about luxury fashion.