Burberry Client Advisor

Burberry, a quintessentially British luxury brand, is renowned for its iconic trench coats and innovative designs. As part of the global luxury conglomerate, Burberry is committed to creativity and craftsmanship, offering a dynamic and inclusive workplace that encourages innovation and excellence.

1. Meet and exceed individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the Burberry brand, fostering desire and loyalty.
3. Provide luxury service with expertise in product, fashion, and styling.
4. Follow the client journey to elevate the in-store experience, from initial impression to after-sales service.
5. Contribute to store operations by maintaining high luxury standards, including inventory management and visual merchandising.
6. Build meaningful relationships with clients, working by appointment to provide personalized service and promote loyalty.
7. Capture new luxury clients to expand the client book with a commercial mindset.
8. Drive client retention through regular contact and follow-up on sales and requests.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clientelling.
3. Strong interest in fashion, art, and culture.
4. Strong product knowledge and understanding of store retail operations.
5. Understanding of competitor products.
6. Experience working as part of a team.

1. Fluent in local language
2. English proficiency
3. Confidence
4. Curiosity
5. Conviction
6. Care
7. Energetic
8. Pro-active
9. Self-motivated
10. Detail-oriented
11. Creative
12. Assertive
13. Impeccable presentation and communication skills

Proven track record in delivering sales and exceeding targets, with previous experience in clientelling and a strong understanding of retail operations.

Burberry fosters a creative and inclusive environment, encouraging employees to bring diverse perspectives and skills. The brand is committed to sustainability and innovation, making it a leader in the luxury fashion industry.