Burberry Client Advisor

Burberry, a quintessentially British luxury brand, is renowned for its iconic trench coats and innovative fashion. As part of a global conglomerate, Burberry offers a dynamic and creative work environment that values diversity and sustainability. The brand is committed to pushing the boundaries of luxury fashion while fostering a culture of creativity and inclusivity.

1. Meet and exceed individual and store sales targets and KPIs.
2. Inspire clients through storytelling and passion for the brand.
3. Provide luxury service with expert knowledge in product, fashion, and styling.
4. Follow the client journey to enhance the in-store experience.
5. Efficiently manage after-sales services and client follow-ups.
6. Maintain high luxury standards in store operations, including inventory management and visual merchandising.
7. Build and maintain meaningful relationships with clients to promote loyalty.
8. Capture new clients to grow the client book with a commercial focus.
9. Drive client retention through regular contact and follow-up.

1. Proven track record in delivering sales and exceeding targets.
2. Experience in clientelling and building client relationships.
3. Strong interest in fashion, art, and culture.
4. Good understanding of store retail operations and competitor products.
5. Fluent in local language; English proficiency is desirable.
6. Additional language knowledge is desirable.

1. Clientelling
2. Product knowledge
3. Sales expertise
4. Fashion styling
5. Retail operations

Previous experience in a luxury retail environment with a focus on client engagement and sales.

$25.00–$27.00 per hour

Burberry fosters a creative and inclusive workplace culture, encouraging employees to thrive and innovate. The brand values sustainability and aims to be a force for good in the luxury industry, promoting diversity and community engagement.