Bvlgari Sales Administrator

Riyadh • Saudi Arabia

Tuesday, March 4, 2025

Bulgari, a distinguished name in the luxury sector since 1884, is renowned for its exquisite creations inspired by Roman heritage, featuring extraordinary colored gemstones and innovative designs. As part of the LVMH group, Bulgari offers a dynamic and prestigious environment, committed to excellence and customer satisfaction. Bulgari Middle East seeks to expand its team with individuals who embody the brand's values and passion for luxury.

1. Oversee back-office operations, including data entry into designated software systems.
2. Manage product receiving at stores, ensuring accuracy between physical items received and corresponding invoices.
3. Address discrepancies or issues with incorrectly received products in collaboration with Commercial Company Administration.
4. Supervise store stock levels, storage management, and coordinate inventory-related activities such as cycle counts and audits.
5. Conduct after-sales service tasks, managing repairs, liaising with repair centers, and maintaining communication flow regarding item repair status.
6. Handle tagging processes associated with all items from receipt to repricing.
7. Serve as the point of contact for IT/system suppliers for hardware/software malfunctions or damages.
8. Coordinate with suppliers regarding store maintenance concerns and provide timely updates to the Store Manager.
9. Manage purchase orders.
10. Assist sales staff throughout the sales process from client reception to finalizing payments and packaging.
11. Understand VAT processes and procedures relevant to sales operations.
12. Assist with e-commerce tasks including shipping coordination, product labeling, and packaging.
13. Oversee administrative functions for marketing events and exhibitions, ensuring alignment with company standards.
14. Serve as the primary point of contact between exhibition management and the Middle East and Africa India (MEAI) team.
15. Coordinate new admin processes to be implemented, acting as a referent for inventories and adjustments.
16. Supervise after-sales products in-store organization and flow.

1. Minimum 3 years of experience in a comparable position within the luxury product sales sector.

1. In-depth knowledge of the luxury business sector.
2. Proficient selling skills tailored for luxury goods.
3. Familiarity with store procedures and operational processes within a luxury retail context.
4. Expertise in CRM techniques and tools utilized within the luxury retail industry.
5. Proficiency in store operation applications such as Beanstore, Gemini CRM systems, SAP, and Excel.
6. Strong customer orientation with an emphasis on providing exceptional service experiences.
7. Demonstrated flexibility capable of adapting to evolving business needs.
8. Unwavering integrity and trustworthiness reflecting Bulgari's values.
9. Excellent communication skills for clear and effective exchanges with customers.
10. Proactive problem-solving abilities.
11. Collaborative mindset.
12. Leadership skills.
13. Time management.

The successful candidate will have 3–5 years of experience in a comparable position either at Bulgari or another company specializing in luxury product sales.

Competitive benefits package including opportunities for professional growth within the LVMH group.

Bulgari fosters a culture of excellence and innovation, deeply rooted in its Roman heritage. The company values integrity, collaboration, and a commitment to providing unparalleled luxury experiences. Employees are encouraged to embody these values, contributing to a workplace that thrives on creativity and customer satisfaction.