Bvlgari Client Development Manager

Bulgari, a prestigious brand within the LVMH conglomerate, is renowned for its exquisite craftsmanship in watches and jewelry. As part of the LVMH family, Bulgari offers unparalleled opportunities for career growth and development in the luxury sector, fostering a dynamic and inclusive workplace environment.

1. Lead discussions with client advisors on client journey mapping, understanding client needs, and coaching on relationship development.
2. Strengthen store teams' client recruitment and retention capabilities through effective outreach and relationship building.
3. Develop strategies to increase customer traffic and client development, including local boutique activations and partnerships.
4. Maintain partnerships with CRM, Events, High-End, and Training teams to drive in-store client strategy and ensure data alignment with regional priorities.

1. Minimum 5 years of experience in retail management, marketing, or CRM, with a focus on client engagement.
2. Experience in luxury retail or service industry preferred.
3. Proven ability to build strong relationships with stakeholders.

1. Excellent communication skills across multicultural teams.
2. Strong presentation skills and ability to articulate responses clearly.
3. Planning and organizational skills with attention to detail.
4. Proficiency with Salesforce, SAP, PowerBI, and Microsoft Office preferred.

A minimum of 5 years in retail management, marketing, or CRM roles, focusing on client engagement and community building, preferably within the luxury sector.

Competitive base salary with an incentive plan.

Comprehensive benefits package including medical, financial, paid time off, 401(k) eligibility, luxury product discounts, and training opportunities.

Bulgari celebrates diversity and fosters an inclusive environment, encouraging internal mobility and career growth within the LVMH family. The company values dedication and supports employees' career journeys.