Buccellati Retail Operations Associate

Los Angeles • USA

Friday, January 10, 2025

Buccellati, a distinguished name in luxury jewelry, operates under the prestigious Richemont Group, known for its commitment to diversity and inclusion. Richemont Americas fosters a dynamic and inclusive work environment, celebrating the diverse backgrounds and talents of its employees, which fuels creativity and excellence across its luxury brands.

1. Implement and maintain boutique operating policies and procedures, in collaboration with RNA Finance and Loss Prevention.
2. Manage inventory control and quality control of merchandise, ensuring proper vault storage and accurate tagging.
3. Prepare and analyze weekly, monthly, and annual reports to exceed boutique network goals.
4. Oversee building maintenance and ensure the boutique is in pristine condition.
5. Manage shipments and vendor relations for incoming and outgoing products.
6. Facilitate memo/consignment processes and maintain accurate inventory records.
7. Organize and maintain storage of jewelry, warranty cards, and accessories.
8. Ensure merchandising and daily maintenance of displays and back-stock.
9. Oversee after-sales and customer service, ensuring client satisfaction and managing repairs.
10. Participate in audit performance, ensuring compliance with security and operational policies.
11. Assist on the selling floor, providing staffing coverage and facilitating private appointments.

1. Self-starter with a collaborative approach.
2. Strong customer service orientation and attention to detail.
3. Ability to manage multiple tasks with precision.
4. Physical capability to lift 20+ pounds and perform duties involving standing, stairs, and moving.
5. Strong written and oral communication skills.
6. 5+ years of experience in jewelry or luxury product sales and operations preferred.
7. College degree preferred.
8. Additional language skills are advantageous.

1. Advanced knowledge of SAP.
2. Excellent computer skills.

A minimum of 5 years in jewelry or high-value luxury product sales and operations is preferred.

College degree preferred.

Expected salary range: $26 - $30 per hour, based on skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, vision, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program.

Richemont Americas is dedicated to creating an inclusive community that celebrates diversity and fosters creativity. The company prioritizes employee well-being and encourages community engagement through volunteer opportunities.