Brioni Bespoke Ambassador

London • UK

Thursday, August 7, 2025

Brioni, a distinguished name in luxury fashion since 1945, epitomizes modern elegance through its in-house sartorial expertise and commitment to exceptional materials. As part of the prestigious Kering group, Brioni offers a state-of-the-art Bespoke service alongside its renowned ready-to-wear collections, leather goods, shoes, and accessories, all crafted in Italy. The brand is dedicated to slow luxury, emphasizing sustainability and craftsmanship.

1. Cultivate and maintain positive relationships with clients, from initial contact to farewell, while building a network of contacts such as hotels, personal shoppers, and wedding planners to enhance brand image and drive business results.
2. Achieve and surpass CRM and client retention goals.
3. Contribute to team objectives by meeting goals set by Atelier Management.
4. Gather market intelligence on trends, events, and competitor activities.
5. Collaborate effectively with store colleagues and the broader company.
6. Implement stock procedures in line with company standards and guidelines.
7. Adhere to Brioni standards and procedures, addressing any issues or risks promptly.
8. Identify and maximize the potential of the Atelier to enhance formalwear business results and KPIs.
9. Work closely with the Regional Tailor to manage atelier events, clienteling actions, and VIP services.
10. Maintain high standards of housekeeping in the Atelier, ensuring fabrics and master garments are up-to-date and Bespoke Visual Merchandising standards are consistently met.
11. Collect and relay feedback on products, customers, and competitors to the Assistant Store Manager to refine brand-specific actions and improve bespoke processes.
12. Report bespoke figures and plan business activities on a monthly basis.

1. Bachelor's Degree or equivalent
2. Minimum of 5 years of experience in retail and formalwear
3. Proficiency in English and the local language; additional languages are advantageous
4. In-depth knowledge of retail processes, markets, and competitors
5. Familiarity with luxury in-store and outdoor customer experiences
6. Passion for sartorial culture and clienteling techniques

1. Commercial mindset
2. Business acumen and customer focus
3. Leadership abilities
4. Strong planning, organization, and execution skills
5. Impact and influencing capabilities
6. Networking and relationship-building skills

A minimum of 5 years in retail and formalwear is required.

Bachelor's Degree or equivalent

Joining Brioni offers the opportunity to contribute to a thriving Maison within a global luxury group, providing endless possibilities for learning and growth. Kering emphasizes talent development and internal mobility, fostering leadership skills and helping employees reach their full potential in a stimulating environment.

Kering is committed to building a diverse workforce, valuing diversity in all its forms. This commitment enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Kering welcomes applications from all qualified candidates.