Bottega Veneta Client Advisor

Monterrey • Mexico

Tuesday, February 4, 2025

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since its inception in 1966. With its roots deeply embedded in Italian culture, the brand maintains a global perspective, offering exclusive products that embody both a feeling and an aesthetic. As part of the Kering Group, Bottega Veneta benefits from the support and resources of a leading global luxury conglomerate, committed to fostering talent and promoting internal mobility.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development of new clientele via appointments and consignments.
2. Utilize the Bottega Veneta Client Journey and advanced selling techniques, such as cross-selling and upselling, to enhance transaction value and improve sales metrics.
3. Cultivate and maintain robust relationships with clients, ensuring client profile records are routinely updated and managed.
4. Embrace a continuous learning mindset by actively seeking and receiving feedback from peers and management.
5. Sustain comprehensive product knowledge across all collections through various company-provided training resources.
6. Assist with basic store operations, including opening and closing procedures, cycle counts, and maintaining visual standards.
7. Adhere to all company policies and procedures, fostering an environment of fairness, dignity, and respect for all associates.

1. 1-2 years of retail sales experience in a customer service-related field, preferably within a luxury environment.
2. Proven ability to consistently achieve and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client following.
4. Genuine interest in fashion and awareness of industry trends and news.
5. Strong work ethic, leadership skills, high energy, and team orientation.
6. Excellent verbal and written communication skills.
7. Polished and well-groomed appearance at all times.

1. Advanced sales techniques including cross-selling and upselling.
2. Client relationship management.
3. Product knowledge and brand awareness.
4. Communication and interpersonal skills.
5. Team collaboration and leadership.

1-2 years of experience in retail sales within a luxury or customer service-oriented environment.

The position offers the opportunity to join a global luxury group with endless possibilities for learning and growth. The company is committed to talent development and fostering internal mobility, providing a stimulating and fulfilling workplace environment.

Bottega Veneta, as part of the Kering Group, champions diversity in all its forms, believing it enriches the workplace and enhances adaptability in a changing world. The company promotes a culture of inclusivity, leadership development, and personal growth, ensuring every employee can reach their full potential.