Bottega Veneta Client Advisor

Bottega Veneta, a prestigious brand under the Kering Group, has been a beacon of innovative craftsmanship since 1966. With its origins in Vicenza, Italy, the brand is deeply rooted in Italian culture while embracing a global perspective. As part of the Kering family, Bottega Veneta benefits from a commitment to fostering talent and promoting internal mobility within the luxury fashion industry.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and engagement.
2. Develop new client relationships through appointments and consignments, and keep clients informed about new collections, in-store events, and brand initiatives.
3. Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transaction value and improve KPIs.
4. Establish and maintain strong client relationships, ensuring client profile records are routinely updated.
5. Continuously seek feedback from colleagues and management to maintain an open, learning attitude.
6. Maintain comprehensive product knowledge on all collections through company-provided training resources.
7. Assist with basic store operations, including opening and closing procedures, cycle counts, and maintaining visual standards.
8. Adhere to all company policies and procedures.
9. Foster a respectful and dignified environment for all associates.

1. 1-2 years of retail sales experience in a customer service-related field, preferably within a luxury environment.
2. Proven ability to consistently achieve and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client following.
4. Genuine interest in fashion and awareness of industry trends.
5. Strong work ethic, leadership skills, and team-oriented attitude.
6. Excellent verbal and written communication skills.
7. Polished and well-groomed appearance.

1. Advanced selling techniques including cross-selling, multiple selling, and upselling.
2. Strong client relationship management.
3. Effective communication and interpersonal skills.
4. Ability to maintain a high level of product knowledge.

1-2 years of previous retail sales experience in a luxury or customer service-related field is preferred.

Salary range of $21.00-22.00 per hour, plus overtime and commission eligibility.

The position offers opportunities for growth within the Kering Group, a global luxury conglomerate dedicated to talent development and internal mobility.

Bottega Veneta, as part of the Kering Group, promotes a culture of inclusivity and diversity, valuing the unique contributions of each employee. The company fosters a stimulating and fulfilling workplace environment, encouraging leadership and personal growth.