Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship. Since its inception in 1966 in Vicenza, the brand has been deeply rooted in Italian culture while maintaining a global perspective. As part of the esteemed Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both a unique aesthetic and an emotional connection with its clientele.
- Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values at all times.
- Proven ability to build long-term relationships with diverse clients globally.
- Experience as a Client Advisor, preferably within the luxury sector.
- Excellent communication skills.
- Proactive in proposing commercial performance improvements.
- Ability to cross-sell across all product categories.
- Versatile and challenge-driven.
- Proficiency in French and English.
- Sales proficiency
- Customer relationship management
- Communication
- Cross-selling
- Team collaboration
- Multilingual capabilities
Previous experience as a Client Advisor, ideally within the luxury fashion industry.
Competitive benefits package, including opportunities for professional development within a prestigious luxury brand.
Bottega Veneta fosters a culture of creativity and inclusivity, where innovation and craftsmanship are celebrated. The brand values individuality and encourages its employees to express their unique talents while contributing to a collaborative and dynamic work environment.