Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers an inclusive environment with exclusive products, embodying both a unique aesthetic and a profound sense of belonging.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development of new client relationships via appointments and consignments.
2. Inform clients about new collection deliveries, in-store events, and brand initiatives.
3. Utilize the Bottega Veneta Client Journey and advanced selling techniques such as cross-selling, multiple selling, and upselling to enhance transaction value and close sales.
4. Build and maintain strong client relationships, regularly updating and managing client profiles.
5. Maintain an open and receptive attitude towards feedback from colleagues and management.
6. Sustain a high level of product knowledge across all collections through company-provided training resources.
7. Assist with basic store operations, including opening and closing procedures, cycle counts, and maintaining visual standards.
8. Adhere to all company policies and procedures.
9. Foster a respectful and dignified environment for all associates.

1. 1-2 years of retail sales experience in a customer service-related field, preferably within the luxury sector.
2. Proven ability to consistently meet and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client base.
4. Genuine interest in fashion and awareness of industry trends.
5. Strong work ethic, leadership qualities, high energy, and team-oriented mindset.
6. Excellent verbal and written communication skills.
7. Polished and well-groomed appearance.
8. Luxury retail experience preferred.

1. Client relationship management
2. Advanced selling techniques
3. Product knowledge
4. Communication skills
5. Team collaboration
6. Time management

1-2 years of previous retail sales experience in a customer service-related field, preferably within a luxury environment.

Salary range of $24.00-26.00 per hour, plus overtime and commission eligibility.

Opportunity to join a global luxury group with possibilities for learning and growth. Commitment to talent development and internal mobility.

Kering fosters a stimulating and fulfilling workplace environment that promotes leadership skills and helps employees reach their full potential. The company is committed to building a diverse workforce, valuing diversity in all its forms, and ensuring equal opportunities for all qualified candidates.