Bottega Veneta Client Advisor

Mexico City • Mexico

Thursday, December 19, 2024

Bottega Veneta, a distinguished brand under the Kering Group, has been inspiring individuality through innovative craftsmanship since 1966. With its origins in Vicenza, Italy, Bottega Veneta remains deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers employees the opportunity to thrive in a dynamic and inclusive environment that values creativity and excellence.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and engagement.
2. Develop new client relationships through appointments and consignments, and keep clients informed of new collection deliveries, in-store events, and brand initiatives.
3. Utilize the Bottega Veneta Client Journey and various selling techniques to maximize transaction value and improve sales metrics.
4. Establish and maintain strong relationships with clients, updating and managing client profiles regularly.
5. Continuously seek and receive feedback from colleagues and management to foster a learning environment.
6. Maintain comprehensive product knowledge across all collections using company-provided training resources.
7. Assist with basic store operations, including opening and closing procedures, visual merchandising, and maintenance tasks.
8. Adhere to all company policies and procedures and promote a respectful and inclusive work environment.

1. 1-2 years of retail sales experience in a customer service-related field, preferably within the luxury sector.
2. Proven ability to consistently meet and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client base.
4. Genuine interest in fashion and awareness of industry trends.
5. Strong work ethic, leadership qualities, and team-oriented mindset.
6. Excellent verbal and written communication skills.
7. Polished and professional appearance.

1. Sales and client relationship management
2. Product knowledge and fashion industry awareness
3. Strong communication and interpersonal skills
4. Team collaboration and leadership
5. Time management and organizational skills

1-2 years of retail sales experience, preferably in a luxury environment.

Bottega Veneta, as part of the Kering Group, offers a stimulating and fulfilling workplace environment with opportunities for professional growth and development. Employees benefit from a commitment to fostering internal mobility and leadership skills.

Bottega Veneta fosters a culture of creativity and individuality, underpinned by the values of the Kering Group, which emphasizes diversity, inclusivity, and talent development. The brand promotes a stimulating environment where employees are encouraged to reach their full potential.