Alfred Dunhill Sales Associate

New York • USA

Thursday, February 27, 2025

Alfred Dunhill, a distinguished brand within the Richemont Group, is renowned for its commitment to excellence and innovation in the luxury fashion industry. Richemont Americas, as part of this prestigious conglomerate, prides itself on fostering an inclusive and dynamic work environment that celebrates diversity and creativity. The company is dedicated to empowering its employees, encouraging a culture where talent from various backgrounds can thrive and contribute to the brand's legacy of luxury and sophistication.

1. Represent the brand by engaging with clients in the sale of luxury clothing and accessories.
2. Contribute to achieving personal and store sales goals.
3. Maintain high standards of customer service, product knowledge, and boutique procedures.
4. Cultivate and sustain excellent clientele relationships through consistent follow-up, including thank you notes, appointment scheduling, and event invitations.
5. Assist with inventory management and special projects as needed.
6. Adhere to store operational policies and ensure visual standards are flawlessly maintained.
7. Achieve personal sales and productivity targets as agreed with the store manager.
8. Maintain the store's housekeeping and visual standards.

1. Bachelor’s degree preferred.
2. Minimum of 3-5 years of experience in contemporary or luxury fashion retail sales.
3. Strong attention to detail and ability to multitask.
4. Flexible schedule availability.
5. Excellent interpersonal, written, and verbal communication skills.
6. MTM sales experience is advantageous.
7. Comprehensive knowledge of merchandise features and benefits.
8. Ability to identify customer needs and overcome objections.
9. Adherence to the company's loss prevention program.
10. Experience in client book management and clienteling.
11. Sales-driven, goal-oriented, dedicated, and trustworthy.
12. Positive, high-energy, friendly, outgoing, and engaging personality.
13. Attentive and focused, with the ability to initiate customer contact and identify shopping needs.
14. Proficiency in operating the POS register.
15. General computer proficiency in Microsoft Word, Excel, and email.

1. Customer service excellence
2. Sales and goal achievement
3. Client relationship management
4. Inventory management
5. Operational policy adherence
6. Visual merchandising
7. Communication skills
8. Multitasking ability
9. POS system proficiency
10. Computer literacy

A minimum of 3-5 years in contemporary or luxury fashion retail sales is required.

Bachelor’s degree preferred.

Expected hourly range: $21- $25/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Richemont fosters a culture of inclusivity and creativity, encouraging employees to contribute to a dynamic and evolving workplace. The company values diversity and is committed to crafting a future where innovation and excellence are paramount. Employee wellbeing and work-life balance are prioritized, creating an environment where talent can flourish.