Alaïa Assistant Store Manager

Paris • France

Tuesday, January 28, 2025

Alaïa, a distinguished Parisian fashion house established in 1964, is renowned for its couture spirit and timeless elegance. Under the visionary leadership of Belgian Creative Director Pieter Mulier, the brand continues to redefine modernity and perfection with its sculptural silhouettes and iconic knitwear. As part of a prestigious conglomerate, Alaïa offers a unique opportunity to be part of a legacy that celebrates the free beauty of women through exquisite craftsmanship.

1. Co-monitor the achievement of sales targets and KPIs for the boutique.
2. Collaborate with the Boutique Manager on quarterly action plans to drive growth and reach targets.
3. Provide monthly and ad hoc reporting on sales, traffic, KPIs, and propose corrective actions.
4. Support the effective running of the boutique.
5. Assist in team management to optimize performance and profitability.
6. Communicate and motivate the team around the Maison's strategy and vision.
7. Conduct team meetings to ensure awareness of targets and best practices.
8. Support the annual performance management process and provide feedback.
9. Delegate operational activities and establish clear responsibilities within the team.
10. Assist in providing training and coaching to drive success.
11. Champion clienteling behaviors to drive a client-centric business.
12. Elevate client experience in-store and out-of-store, ensuring brand guidelines are met.
13. Define objectives for client retention, recruitment, and reactivation to achieve sales targets.
14. Leverage clienteling tools to achieve results and report on ROI.
15. Research and negotiate local opportunities to partner with personal shoppers and stylists.
16. Ensure compliance with all group, Maison, and boutique policies and procedures.
17. Monitor visual merchandising and displays to maintain brand image.
18. Supervise boutique back office and administration.
19. Ensure the boutique is properly maintained and take corrective actions as needed.

1. Proven experience in luxury retail management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in clienteling and CRM tools.
5. Ability to analyze sales data and develop action plans.

1. Leadership and team management
2. Clienteling and customer relationship management
3. Sales analysis and reporting
4. Visual merchandising
5. Operational compliance

A minimum of 3-5 years of experience in luxury retail management is required.

Bachelor's degree in Business Administration, Fashion Management, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Alaïa fosters a culture of creativity, excellence, and innovation, where employees are encouraged to express their individuality while working towards collective goals. The brand values diversity and inclusivity, creating a supportive environment where talent can thrive and contribute to the Maison's legacy of elegance and craftsmanship.