A. Lange & Söhne Boutique Manager

Sydney • Australia

Thursday, March 13, 2025

A. Lange & Söhne, a distinguished name in the realm of fine watchmaking, is renowned for its commitment to crafting extraordinary timepieces that embody both tradition and innovation. As part of the Richemont Group, a global leader in luxury goods, A. Lange & Söhne upholds a legacy of excellence and precision. The brand seeks individuals who are as dedicated to excellence as the timepieces they create, fostering a culture where innovation and tradition go hand in hand.

1. Lead the achievement of individual and team sales goals, as well as overall Boutique KPIs.
2. Drive sales and customer service to consistently meet or exceed sales targets and KPIs.
3. Develop a comprehensive understanding of the boutique business to implement proactive and effective sales strategies.
4. Collaborate with management to develop client strategies that foster long-term relationships and business growth.
5. Anticipate business needs and proactively implement plans to minimize disruptions.
6. Ensure compliance with Richemont Group and A. Lange & Söhne operational and audit policies and procedures.
7. Maintain the boutique to brand standards.
8. Manage day-to-day back-of-house operations.
9. Lead the recruitment, motivation, and development of the boutique team, fostering a cohesive teamwork environment.
10. Build a high-performing team through strategic talent evaluation and planning.
11. Support sales data reporting and performance analysis as needed.
12. Oversee daily opening and closing of the boutique, ensuring adequate coverage.

1. Bachelor's Degree
2. 3+ years of experience in luxury retail management and boutique operations with direct reports
3. Critical thinking and solution-oriented skills
4. Initiative and conscientiousness with complete follow-through on responsibilities
5. Flexibility and adaptability in work responsibilities
6. Availability to work varied hours, including days, nights, weekends, and holidays
7. Strong verbal, written, and organizational skills
8. Team player with the ability to work well within a group dynamic
9. Proficiency in MS Office, particularly Excel
10. Secondary language proficiency is a plus

1. Leadership and team management
2. Sales strategy development
3. Client relationship management
4. Operational compliance
5. Talent evaluation and planning
6. Data analysis and reporting
7. Communication and organizational skills

A minimum of three years in luxury retail management and boutique operations, with experience managing direct reports.

Bachelor's Degree

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

A. Lange & Söhne fosters a culture of excellence and innovation, deeply rooted in tradition. As part of the Richemont Group, the company values creativity, precision, and a commitment to quality. Employees are encouraged to embody the brand's ethos of never standing still, continuously striving for personal and professional growth.