A. Lange & Söhne Boutique Manager

Chicago • USA

Monday, March 31, 2025

A. Lange & Söhne, a prestigious name in the realm of fine watchmaking, operates under the esteemed Richemont Group, a global leader in luxury goods. Richemont is renowned for its commitment to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees. The company is dedicated to nurturing creativity and excellence, ensuring that its brands continue to set the benchmark in luxury and innovation.

1. Achieve individual and team sales goals, as well as overall boutique KPIs.
2. Drive sales and customer service to consistently meet or exceed targets.
3. Develop a comprehensive understanding of the boutique business to implement effective sales strategies.
4. Collaborate with management to cultivate long-term client relationships and enhance business opportunities.
5. Anticipate business needs and proactively activate plans to minimize disruptions.
6. Ensure compliance with Richemont Group and A. Lange & Söhne operational and audit policies.
7. Maintain the boutique to brand standards.
8. Manage day-to-day operations of the back of house.
9. Lead recruitment, motivation, and development of the boutique team.
10. Build a high-performing team through strategic talent evaluation and planning.
11. Generate sales reports and performance data as required.
12. Oversee daily opening and closing of the boutique, ensuring adequate coverage.

1. Bachelor's Degree
2. 6+ years of experience in luxury retail management and boutique operations with direct reports
3. Strong critical thinking and solution-oriented skills
4. Demonstrated initiative and conscientiousness with complete follow-through
5. Flexibility to adapt to changing responsibilities
6. Availability to work varied hours, including nights, weekends, and holidays
7. Strong verbal, written, and organizational skills
8. Team player with the ability to work well within a group dynamic
9. Proficiency in MS Office, especially Excel; SAP proficiency preferred
10. Secondary language proficiency is a plus
11. Ability to lift up to 40 lbs

1. Leadership and team management
2. Sales strategy development
3. Client relationship management
4. Operational compliance
5. Talent evaluation and development
6. Analytical skills for sales reporting
7. Proficiency in MS Office and SAP

A minimum of six years in luxury retail management and boutique operations, with experience in leading teams and managing direct reports.

Bachelor's Degree

Expected salary range: $100,000 – $120,000, with eligibility for bonus.

Richemont provides a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days off.

Richemont is committed to crafting the future by embracing diversity and inclusion, fostering a culture where creativity and excellence are paramount. The company values work-life balance and encourages employees to engage with their communities through volunteer initiatives.