A. Lange & Söhne Associate Watch Advisor
A. Lange und Söhne, a distinguished name in the luxury watchmaking industry, is renowned for its precision craftsmanship and timeless elegance. As part of the Richemont Group, a global leader in luxury goods, A. Lange und Söhne offers a prestigious environment for professionals passionate about horology and luxury retail. The brand is committed to excellence, innovation, and the highest standards of customer service, making it an esteemed employer in the luxury sector.
- Achieve personal sales targets in alignment with the brand's retail strategy and compliance with legal and fiscal regulations.
- Optimize profitability while minimizing costs and managing discounts and expenses.
- Analyze missed sales opportunities with management to refine future sales strategies.
- Organize private viewings for potential VIP clients and discuss business opportunities with management.
- Serve as a brand ambassador, ensuring excellence in client interactions and boutique presentation.
- Maintain and enhance customer relationships through effective CRM activities.
- Manage store operations including stocktaking, replenishment, and maintenance of timepieces.
- Ensure compliance with financial procedures and manage high-value transactions.
- Report opportunities and incidents to management and contribute ideas to improve operations.
- Participate in team activities, training, and role-plays to enhance skills and client experience.
- Proven track record in luxury retail sales, preferably in the watchmaking industry.
- Strong understanding of CRM tools and customer relationship management.
- Ability to analyze sales data and develop action plans.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in handling high-value transactions and financial procedures.
- Ability to work collaboratively in a team environment.
Minimum of 2 years of experience in luxury retail sales, with a focus on high-end watches or jewelry.
Bachelor's degree in Business, Marketing, or a related field preferred.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
A. Lange und Söhne fosters a culture of excellence, precision, and luxury. The workplace is characterized by a commitment to innovation, teamwork, and a passion for horology. Employees are encouraged to develop their skills and contribute to the brand's legacy of craftsmanship and elegance.